Use the links above to review your responsibilities of care and maintenance of the Property, to submit a Maintenance Request for any maintenance Item that is Rebhan Property Management’s responsibility, and to request permission to make alterations to the Property. Please read the entirety of the My Responsibilities button before submitting a maintenance request.
Emergencies
If an emergency requires emergency personnel assistance, contact 911.
For Emergency situations involving the Property, call the office during normal business hours or call the emergency line after hours AND submit an online maintenance request using the button to the left. The emergency line is 704-927-8583
A non-emergency call to the emergency line or a non-emergency reported as an emergency will be charged a $150.00 fee, vendor costs, maintenance surcharges, and any fines levied by governing bodies.
Typical emergency situations are as follows:
A fire or flood at the home.
No heat in winter.
Electrical wiring failure.
Plumbing leaks. NOTE: Shut water off at main shutoff valve immediately.
Roof leaks
Power failure throughout home - call your power company.
Detect gas smell - LEAVE THE HOME IMMEDIATELY, CALL FROM ALT LOCATION
A LOSS OF AIR CONDITIONING, WHILE UNCOMFORTABLE, IS NOT AN EMERGENCY.
A clogged commode, when a second commode is available and the
clogged commode is not overflowing, is not an emergency.
